The Daily Carnage

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The Art of The Error Message

MARCH 4, 2024

According to Orlaith Wood at The Subtext, the error message is the best test of a brand voice. It should accomplish 3 things:

  1. Admit something’s gone wrong.
  2. Convey useful information.
  3. Ideally not bore people to death.

Wood writes, “If a brand’s taken time to craft its 404 page, it tells me they care about my experience on their website – even the bits I’m not supposed to see. It shows commitment to a consistent brand voice. And consistency builds trust.”

Here are some brands elevating the genre:

  • Skin+Me: “This page has broken (out). But we’ll find the right personalized solution for it soon.”
  • Domino’s: “Ah there it is! We lost that slice down the back of the server years ago. We wouldn’t recommend eating it. But if you click here, we’ll take you back to the fresh ones.”
  • Harry’s: “Oops, we missed a spot.”
  • Marie Kondo: “We’ve been tidying up, and we let go of this page with gratitude.”

Check out more other stellar error messages at The Subtext blog.

What is A Keyword Universe?

MARCH 3, 2024

A Keyword Universe is a big pool that surfaces the most important keywords at the top and lives in a spreadsheet or database. SEOs continuously launch new keywords here for writers to draw from.

Here’s how to build a keyword universe:

  1. Mine. Build a long list of keywords using third-party rank trackers, customer conversations, Google Suggest, and competitor ranks to get ideas.
  2. Align. It’s crucial to create filters and sorting mechanisms to prioritize keywords beyond just search volume before targeting. Try using weighted signals to sum and score keyword priority, such as:
    • MSV (monthly search volume)
    • KD (keyword difficulty) / competitiveness
    • (MSV * KD) / CPC
    • Traffic potential
    • Conversions from paid search or other channels
    • Keyword is mentioned in customer conversation
    • Keyword is part of a topic that converts well
    • Growing or shrinking MSV
    • Query modifier indicates users are ready to take action like “buy” or “download”
  3. Refine. Adjust signal weighting based on your results. If it’s working, conversions should increase as your build new content or update existing content.

Dig in to this tactic at Search Engine Journal.

Instagram’s Most Engaging Format, Caption, and CTA

FEBRUARY 28, 2024

Socialinsider’s recent study found a winning combo when it comes to Instagram engagement.

A carousel + a short caption of 30 words or less = the highest engagement rates (0.84% average).

The data shows that, indeed, as caption length increased, engagement potential lowered.

Socialinsider also investigated the engagement associated with popular CTAs. Here’s the breakdown:

  • “Read more” (0.58%)
  • “Let us know in the comments” (0.51%)
  • “Like if you…” (0.48%)
  • “Check the link in bio” (0.48%)
  • “Available now” (0.32%)

Get a closer look on the Socialinsider Blog.

ChatGPT’s Guide to Making Your AI Content More Human

FEBRUARY 27, 2024

Search Engine Land asked ChatGPT, “How can I improve my prompts to make AI-generated content seem more human-like?” 

This is the ticket, according the bots:

  • Be specific and detailed.
  • Request a conversational, casual, or friendly tone, which will prompt the bot to bring in more colloquial language, contractions, and relaxed sentence structure.
  • Incorporate emotions and sensory details.
  • Ask for personal opinions or experiences. Did you know AI can simulate personal anecdotes?
  • Use examples or analogies.
  • Adjust complexity according to your audience.
  • Encourage storytelling. Content that follows a narrative structure is more accessible and engaging to readers.
  • Request examples of dialogue.
  • Iterate and refine. Your initial attempt won’t always yield the best results. Keep trying.
  • Understand AI limitations. You’ll need to refine your prompts in order to distill complex and abstract concepts with AI.

Check out the deep dive at Search Engine Land.

Instagram Stats You Should Know

FEBRUARY 26, 2024

Instagram. You know her, you love her… but did you know these 2024 stats?

  • A cross-platform strategy is essential. Only 0.2% of Instagram users are unique to the platform.
  • Loosen up. 64.8% of users look for funny or entertaining content.
  • Your future customers are here. Instagram has over 2 billion monthly active users.
  • People are spending more time on the platform. US adults spend 33 minutes per day on the platform, up 3 minutes from last year.
  • It’s a near-even split. The platform has slightly more male users (51.8%) than female users (48.2%).
  • It’s mostly hip. 60% of the user base is aged between 18 and 34.
  • Ad reach is growing. There is a 12.2% year-over-year increase in ad reach.
  • Feed ads have a higher CTR than Story ads. Feed ad CTR ranges from 0.22% to 0.88%.
  • Spend is on par with other platforms. The average cost-per-click (CPC) is $0.00 – $0.25.
  • Conversion rates are going up. The average conversion rate for top-performing brands was 1%.
  • Story reach is increasing. Brands with under 10k followers experienced a 35% in Story reach rate.
  • Front-load your Stories. Story retention rate starts to dip below 75% after the seventh frame.
  • Are you Reeling yet? Reels see an average reach rate of 30.81%.
  • The gold rush is over. There was a 25% decline in Reels engagement over 2023.
  • Show your stuff. 70% of shoppers look to the platform for their next purchase.
  • Collaborate with creators. 80.8% of marketers plan to use it for influencer marketing in 2024.

Check out SproutSocial for a robust list of Instagram stats to know.

Optimize Your TikTok SEO

FEBRUARY 25, 2024

Optimizing your TikTok SEO—keyword usage, content quality, and user interactions—not only helps you show up in platform search results and FYPs, but also increases your chances of appearing on SERPs, too. Here’s how.

  1. Get to Know Your Audience Better. Curate an FYP similar to your audience, engage with other content, create polls and quizzes, and Go Live to interact.
  2. Perform Keyword Research Specifically for TikTok. Use the search bar to reveal relevant keywords and hashtags for your niche (try the “alphabet soup,” method), including some long-tail options that include “how to” and “how do.” Use TikTok’s Keyword Research Tool to filter by region, objective, industry, and more.
    • Tok Tip: Use SEO keywords in your voiceover/audio, in your caption, as a hashtag, in your thumbnail text, and as native text on your video. Rename your original sound with your keyword, too.
  3. Optimize Your Profile. Clear logo or profile pic, concise bio with keywords and CTA, and a handle that makes sense for your brand.
  4. Optimize for TikTok’s Search Bar. You can’t influence how TikTok populates the search bars that appear on the top and bottom of videos during active search, but including your keywords properly helps the platform categorize your video and increase discoverability.
  5. Share Cross-Platform. Repurposing TikToks for Instagram, LinkedIn, and blogs can increase brand visibility in the SERPs, generate traffic, and build brand awareness.

Don’t miss Backlinko’s comprehensive guide to TikTok SEO.

Discussion Forums That Dominate in SERPs

FEBRUARY 21, 2024

An analysis of 10,000 keyphrases where product reviews rank highly revealed that Google’s “Discussions and forums” SERP feature was present in 7,702 of them.

Here are the Top Ranking Forums Overall:

Forum / Niche / # of SERPs

  1. Reddit / Everything / 7,509
  2. Quora / Everything / 3,513
  3. What To Expect / Parenting / 207
  4. MetaFilter / Everything / 176
  5. Tom’s Hardware / Technology / 139
  6. Red Flag Deals / Deals / 103
  7. Rich Steves Travel Forum / Travel / 95
  8. DP Review / Photography / 74
  9. Ars Technica / Technology / 60
  10. AVS Forum / Audiophiles / 59
  11. Audio Science Review / Audiophiles / 49
  12. DC Urban Moms & Dads / Parenting / 48
  13. MacRumors / Technology / 43

Glen from Detailed investigated further to find out if new forums rank well, how many individual sites Google promotes in them, whether or not forums on subdomains or subfolders ranked better, and whether or not the top-ranking forums are owned independently.

Challenges Marketers Will Face in 2024

FEBRUARY 20, 2024

There are 4 key challenges that marketers will navigate in the next year:

#1: Proving ROI is Complicated
Attributing conversions to specific marketing strategies can be challenging, especially in multi-channel marketing. In fact, 40% of marketers say proving the ROI of their marketing activities is their biggest challenge and only 3 in 5 marketers believe their strategy is effective, which leaves much to be desired in terms of returns and overall impact.

#2: Audiences Are More Distracted Than Ever
Since the early 2000s, our collective attention span has been dwindling, and information overload is reaching record highs. We’re currently sitting at a 47-second
attention span – which is down from 2.5 minutes.

#3: Lack of Resources for Media Production
According to recent surveys, a staggering 43% of marketers express that the lack of in-house resources, including filming and editing, poses a hurdle in leveraging video marketing. On top of that, 40% identify a lack of budget dedicated to video creation as their primary barrier.

#4: AI is Forcing Marketers to Redefine Authenticity
As organizations gear up to increase their use of AI across various activities, including a 318% increase in customer support and a 260% surge in image editing in 2024, it becomes evident that AI has become an indispensable tool for businesses.

Despite the enthusiasm from marketers, a Hootsuite Social Media Consumer 2024 Survey reveals that 62% of consumers are less likely to engage with and trust content if they know it was created by an AI application. So, what to do?

2024 Marketing Trend Report: Download The Insights

Download the 2024 Marketing Trends Report by Carney and Quill to find case studies, stats, and key insights from industry experts on how to meet the marketing moment.

SMB: Avoid Fees on Meta Boosted Posts

FEBRUARY 19, 2024

Boosted Posts are an essential ad format for businesses to reach audiences with targeted messaging on Meta without investing in a full campaign.

This month, Apple will begin hitting iOS users with 30% service charge on Meta’s Boosted Posts when purchased in-app.

And nearly all of Boosted Post users, according to Meta, are small businesses that can’t afford to eat the cost, but also can’t afford to stop boosting.

Meta—instead of absorbing that cost for businesses or simply removing the ad format altogether—is encouraging advertisers to purchase Boosted Posts through desktop apps to avoid fees.

So, hot tip for SMB: head to Instagram.com and Facebook.com on mobile and desktop to boost your next post instead of using the in-app process.

Note: If you do purchase Boosted Posts via iOS, you’ll have to pay in advance from prepaid account funds.

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