
Elbow Grease 💪
How to clean your lists.
The savvy marketer's hub for industry news, insights, resources, and culture.
Your old list is not an asset unless you treat it like a liability first.
Dormant contacts usually include invalid emails, spam traps, and disengaged users, all of which can quickly damage your sender reputation if you contact them recklessly.
Inbox providers look for sudden spikes in volume, low engagement, or high complaint rates that signal that your emails may be unwanted, which can push future campaigns into spam.
So, instead of blasting your full list, rebuild credibility from the inside out, starting with your most recent, engaged users and expanding only when positive signals (opens, replies) confirm it’s safe.
Here’s how:
Head to MarTech for more.
People switch brands at moments of friction or reconsideration. Loyalty is conditional, and those conditions show up predictably in the customer journey.
Here are the moments when switching is most likely:
So, this means that your goal should be to win the moments when loyalty weakens.
How? Show up strong during research (SEO, reviews, comparisons), maintain consistent quality, and minimize friction.
Take a closer look at Science Says.
Time-sensitive promos in paid search can create urgency and push shoppers to act quickly. You can incorporate these directly into ad copy, extensions, and campaign scheduling in Google Ads to boost your CTR and conversion rates.
The caveat is that date-specific messaging is not guaranteed to appear exactly when you expect, so you have to rely on tools and workarounds to improve the likelihood that time-limited messages display at the right moment.
Try these:
Head to Practical Ecommerce for more.
Organic social success takes understanding the deeper dynamics of how attention works on modern platforms.
For one, follower counts no longer guarantee reach. Many accounts reach only a small fraction of their audience per post.
Organic growth now behaves more like a media product than a marketing channel. Platforms reward content that keeps users engaged, sparks conversation, or delivers clear value.
Brands that treat social like a broadcast channel (by pushing announcements or polished ads) often get ignored. And accounts that think like creators and publishers tend to outperform traditional marketing strategies.
Audiences are flooded with content, so the only posts that spread are those that feel distinct, useful, or entertaining.
Here’s a cheat sheet:
Head to Noble Growth Insights for more.
New data from BrightEdge suggests that AI is evaluating brands and inserting its own editorial tone into responses.
While overall negative sentiment from both Google AI Overviews and ChatGPT is rare (just a few percent of total mentions), the type, timing, and source of criticism vary significantly between them.
BrightEdge found that Google AI Overviews are 44% more likely than ChatGPT to criticize brands overall, especially around controversy‑driven issues like lawsuits, recalls, boycotts, regulatory action, and broader news topics.
ChatGPT, on the other hand, tends to surface negativity in product evaluation contexts, like limitations, compatibility issues, or whether something is “worth it.”
Another major distinction is when the negativity appears:
So, that means that each AI platform creates its own brand risk profile and requires dedicated monitoring. Shwew.
Dig into the numbers at BrightEdge.
Successful Reddit marketing looks like brands participating as helpful community members.
Be useful first, human second, and promotional last.
Why? Overt advertising is often downvoted or ignored on Reddit.
When your comment adds real value—like sharing experience, data, or practical advice—other users engage with it naturally, increasing the likelihood that people will explore your brand later.
Here are some helpful frameworks for Reddit comments:
Reddit is its own beast. Optimize your strategy with more info from Search Engine Land.
WordStream analyzed over 15,666 Google Ads accounts and found widespread inefficiencies in how advertisers are managing search campaigns.
Some key insights to know:
The lesson here is that targeting, structure, and tracking are major drivers of wasted Google Ads dollars.
Dive deeper at WordStream.
MarTech recently examined why many B2B brands are rarely cited in generative AI responses.
Analyzing over 1,000 buyer prompts across 29 tech-focused B2B companies, they found that most brands appear infrequently, with only about 21 % cited in more than a quarter of relevant answers.
Surprisingly, strong web domains do not guarantee citations, since AI models prioritize signals beyond traditional SEO metrics.
Here’s what they found:
Hop over to MarTech for a closer look.
According to Socialinsider’s analysis of millions of Reels across hundreds of thousands of accounts, the majority of views are accrued in the first few days after publication.
There’s a clear pattern, in fact:
This means that timing and early engagement matter enormously. Likes, comments, and shares in the first 24–72 hours signal to Instagram’s algorithm that your Reel is engaging, increasing the likelihood it will be shown to more users.
Check out SocialInsider for more.

Rich O'Donnell

Rich O'Donnell

Shannon Sankey

Rich O'Donnell

Rich O'Donnell

Rich O'Donnell

Shannon Sankey

Shannon Sankey

Ian David
