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The Daily Carnage

september 10, 2026

Conversion ≠ Value 💰

A signup is only the beginning of the customer journey.

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Be in The Know

💊 Boots is giving its brand a bold new direction with “Give it Some Boots.”

🤖 Autodesk’s CMO is putting people ahead of AI.

🥤Publicis really didn’t have to choose between Coke and Pepsi.

🐪 GEICO brings back its “Hump Day” camel for the NFL kickoff.

🏈 Caesars gives an NFL legend a “looksmaxxing” makeover.

🧪 A man says he used ChatGPT to design a schizophrenia drug in his garage.

📱 Apple just unveiled its first foldable iPhone — and it starts at $1,999.

Look Beyond The Conversion

For fintech marketers, getting someone to sign up is only the beginning.

An application, account opening, or card activation can tell you that someone converted, but it doesn’t tell you whether that customer actually became valuable. As fintech companies mature, marketers need to look further down the customer journey and understand what happens after that first action.

So what should marketers be measuring?

  • Activation: Track whether new customers actually start using the product.
  • Retention: Look at which acquisition sources bring in customers who stick around.
  • Lifetime value: Connect acquisition costs to the revenue a customer is expected to generate over time.
  • Product usage: Bring CRM and product data into your marketing measurement.
  • Customer stages: Build campaigns around what customers need after acquisition, not just what gets them through the door.

A conversion is a starting point, not the finish line. The better question isn’t just “Did they sign up?” It’s “What happened next?”

Head to Carney for the full scoop.

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Smash or Pass

Did the WNBA Finals nail the new look? 🏀

WNBA Finals, 2026

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The Daily Carnage Show

Now Streaming

Don’t miss the latest episode of The Daily Carnage Show to learn more about the essential elements of a brand apology.

It’s a lot more than just a statement designed to respond to audience reaction, soothe the situation, and calm the backlash. The best brand apologies acknowledge what went wrong, provide specifics on how the internal process broke down, and detail the corrective actions the brand is currently taking to address it.

Let’s dissect some recent brand apologies from Neutrogena, Target, Good Good Golf, and Callaway to understand what worked and what backfired.

🎙️ Plus, catch up on Season 2:

🎙️ Now streaming on YoutubeSpotifyAmazon Music, and Apple Music.

Watch now (10:34)Sign up

The World Is Waiting for You

What if an all-inclusive resort could literally bring you back to life?

Klinger Viajes takes that idea to the extreme in its latest campaign. A man is lying in a hospital bed when his heart monitor flatlines — until a doctor starts listing everything waiting for him at an all-inclusive resort.

Pool. Food. Drinks. Relaxation. Suddenly, his heartbeat is back.

And honestly, who wouldn’t come back for that?

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Ads From the Past

Ads from the Past

Barbie Cereal, 1989

Barbie Cereal, 1989

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