The Daily Carnage

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Twilio’s Conversation Layer

Twilio announced a new “Conversation Layer” at SIGNAL 2026, designed to preserve customer context across chat, voice, SMS, and email.

Instead of forcing customers to repeat information every time they switch channels or agents, an identity-based conversation history will follow the interaction across touchpoints.

The system also enables real-time orchestration between AI and human agents, allowing businesses to automate portions of conversations while escalating more complex moments.

Jotform Claude App

The Jotform Claude app generates, edits, and manages forms conversationally.

You can use it to create surveys, registration forms, onboarding workflows, feedback forms, and other data-collection processes without leaving the Claude interface.

Refine layouts, update settings, reorder questions, and analyze submissions through AI-assisted prompts, too.

ChatGPT for Google Sheets

ChatGPT’s new integration lets you describe what you want in natural language and have ChatGPT build, edit, and analyze spreadsheets via a sidebar in Google Sheets.

It can generate full spreadsheets from scratch, update existing workbooks, and answer questions about data in real time.

You can also connect Apps from ChatGPT to bring context from Gmail, Stripe, and SharePoint into spreadsheet workflows.

Notion Update

Notion just expanded its AI integrations across mail, calendar, and workspace automation.

The new “Mail & Calendar” settings hub allows you to connect and manage your inbox and schedule directly inside the platform with the help of Notion AI.

Plus, the new dashboard view turns your databases into clean KPI and metrics hubs; Presentation mode lets you present directly from Notion docs; and Notion AI can now generate charts, slides, diagrams, and visuals.

VWO

VWO is an experimentation platform where you can create multiple variations of a webpage, app feature, or user journey and A/B test which version performs best against conversions or revenue.

It integrates heatmaps, session recordings, and funnel analysis to illuminate more of the why behind users behave the way they do. You can use a visual editor to launch tests without code, too.

Vertical Response

Vertical Response is an email marketing tool for small biz and nonprofits who want ease, affordability, and efficiency over the bloat of enterprise platforms.

It’s got a drag-and-drop editor and customizable templates, autoresponders and automated follow-ups, landing page builders, surveys, and A/B testing tools. And of course, analytics!

NapoleonCat

NapoleonCat is a helpful social tool for managing conversations at scale and pulling comments, messages, and reviews from across channels into one dashboard.

Beyond the basics (scheduling, collaboration, analytics), there is AI-powered moderation to filter spam, hide harmful comments, and auto-respond to common questions.

It treats social media less like a broadcasting channel and more like a support channel.

Instantly

Instantly is a sales engagement tool to scale outbound email campaigns.

It combines automation, lead generation, and AI personalization, which means you can find prospects, craft tailored messages, and manage replies in one place.

It also supports unlimited sending accounts and automated email warmup, which helps you land in primary inboxes rather than spam folders.

Audiense

Audiense is an audience intelligence tool that analyzes large volumes of social data to reveal interests, behaviors, cultural affinities, and even personality traits.

Its segmentation engine groups audiences based on shared characteristics and relationships instead of filters.

Then, these segments are enriched with insights like media consumption, influencer affinities, and online habits.

You translate all of this into personas, targeting strategies, and content decisions.

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